Privacy Promise

Overdales is about people – our clients, our clients’ customers, our colleagues, our suppliers and our business partners.

Each of these relationships is built on trust – a trust we earn by protecting your information and privacy.

Whatever your relationship with Overdales, see below for our promises to you about how we will use, handle and protect your information.

How we use your information depends on the nature of our relationship with you. Please select the relevant link below to find out more about how we use your information.

If you would like a copy of our privacy promise or any of our privacy notices or if you have any questions about how we use your information, please contact our Data Protection Officer:

  • by email at dpo@overdales.com
  • in writing to Data Protection Officer, Overdales Legal Limited, PO Box 1399, Bradford, BD5 5GA.

Whatever your relationship with us, we make these promises to you

Being open and honest is at the heart of all we do.

We’ve designed our website to make it easy for you to see what information we collect about you, how we use it, who we may share it with, how long we keep it and how we protect it.

Click the relevant link above to find out more about what how we use your information.

We will only use your information for the purposes we’ve told you about in our privacy notice.

Click the relevant link above to find out more.

The information we collect about you depends on your relationship with us.

Click on the relevant link above to find out more.

We do what we reasonably can to check the information that we collect is accurate and kept up to date.

If you spot a mistake in your information, you can Contact Us to ask us to correct it.

We have a retention policy that sets limits on the length of time we keep your information. How long we keep it varies, depending on the type of information and the reason why we are using or keeping it.

Click on the relevant link above to find out more.

Keeping information secure is a top priority for Overdales.

We have put appropriate security measures in place to protect your information including being certified to ISO27001, an internationally recognised standard for managing risks to the security of the information we hold.

For details of your privacy rights and how you can exercise them, click on the relevant link above.

You can raise any concerns you may have about our handling of your information by writing to our Data Protection Officer at the contact details above.

If you are not happy with the outcome, you also have the right to raise your concern with the Information Commissioner’s Office.

We will only collect, use and share your information where we have a lawful reason for doing so. This is known as the 'legal basis' and we are required to tell you what the legal basis is for each of our activities which involves your information.

You will find the legal basis together with other details about how we use your information by clicking the relevant link above.

We provide you with detailed information about how we use your information to make sure that we are fair and transparent.